55Truth
Metronet
4.1
(1 reviews)FairFiber
Metronet is a fast-growing fiber-to-the-home provider serving communities in the Midwest, Southeast, and Texas. They build new fiber networks in underserved communities and offer symmetrical gigabit speeds with no data caps and no contracts.
Founded
2005
Locations served
3.9M
Headquarters
Evansville, IN
Coverage
Regional
Pros
- 100% fiber-to-the-home network
- Symmetrical upload and download speeds
- No data caps or annual contracts
- Competitive pricing with Wi-Fi included
Cons
- Limited availability to select Midwest/Southeast cities
- New market buildouts can take time
- No TV bundle options in most areas
- Smaller company with less brand recognition
Brand Pulse — Public Sentiment Analysis
AI-PoweredAI-analyzed from 4,269 consumer mentions across Reddit, X, BBB, and review sites
+0.10
out of +1.00Previously +0.55(-0.45)
4,269total mentions
69last 30 days
Category Breakdown
Speed
+0.5
Price
-0.2
Reliability
-0.3
Customer Service
+0.1
Installation
+0.3
Billing
-0.3
What People Love
Fast fiber speeds18
Easy installation experience10
Low latency / gaming performance8
Top Complaints
Recurring outages / downtime20
CGNAT and IP / VPN issues14
Price creep and plan confusion12
YouTube / traffic throttling7
Trending Issues
Multiple large-scale outages in Colorado (Westminster, Broomfield, and surrounding areas) since January, with some lasting 24+ hours. Customers are threatening to return to Xfinity.high20
CGNAT causing geolocation errors, bank fraud flags, and broken VPN access - customers being charged extra for a static IP as the only fix.high14
YouTube playback severely degraded on Metronet connections, bypassed only by VPN, raising concerns about selective traffic throttling.medium7
Notable Quotes
“Since January we have experienced long outages. First was 8 hours. Second almost 24 hours. Now once again we have been out for over 6 hours.”
Reddit2026-03-25
“I know it's because of how Metronet manages IP addresses, but it's awful and it impacts various things I try to do online. It feels like a broken solution. I just had to call my bank to explain 'suspicious activity' that seems to just be me, using my home PC.”
Reddit2026-04-13
“For the past week, YouTube has been horribly slow for me on Metronet. The only thing I found that works - and the reason why I'm pinning this as a Metronet issue - is that if I connect to a VPN, the issues go away instantly.”
Reddit2026-03-31
“Our bill has slowly crept up to almost $100 a month for the same 500 Mbps speeds. I've been with Metronet for the better part of a decade.”
Reddit2026-03-17
Available Plans
| Plan | Download | Upload | Type | Data Cap | Price |
|---|---|---|---|---|---|
Internet 200 Symmetrical speeds | 200 Mbps | 200 Mbps | Fiber | Unlimited | $40/mo $50/mo |
Internet 500 Symmetrical 500 Mbps | 500 Mbps | 500 Mbps | Fiber | Unlimited | $50/mo $60/mo |
Internet 1 Gig Symmetrical gigabit speeds | 1 Gbps | 1 Gbps | Fiber | Unlimited | $60/mo $70/mo |
Internet 200
Fiber$40/mo
$50/mo
Download
200 Mbps
Upload
200 Mbps
Data Cap
Unlimited
Internet 500
Fiber$50/mo
$60/mo
Download
500 Mbps
Upload
500 Mbps
Data Cap
Unlimited
Internet 1 Gig
Fiber$60/mo
$70/mo
Download
1 Gbps
Upload
1 Gbps
Data Cap
Unlimited
Coverage Area
Available in parts of Indiana, Illinois, Iowa, Michigan, Minnesota, Ohio, Kentucky, Florida, Texas, Virginia, North Carolina, and Wisconsin. Building new fiber in communities across these states.
View on FCC Broadband MapCustomer Reviews
Solid fiber alternative
Metronet brought fiber to my neighborhood when Xfinity and AT&T wouldn't. Getting consistent 950+ Mbps symmetrical on the gig plan. WiFi router included. The only downside is limited TV bundle options, but I stream everything anyway.
Daniel V.·Indianapolis, IN·Nov 8, 2024
Tested: 960 Mbps down / 945 Mbps up