Frontier Fiber offers symmetrical gigabit and multi-gigabit speeds on a growing fiber network. After emerging from bankruptcy in 2021, Frontier has invested billions in fiber upgrades. Their plans feature no data caps, no contracts, and competitive pricing.
Founded
1935
Customers
3.5 million
Headquarters
Dallas, TX
Coverage
Regional
Pros
- Symmetrical speeds up to 5 Gbps
- No data caps or annual contracts
- Competitive pricing with free router
- Aggressive fiber expansion program
Cons
- Legacy DSL areas still have very poor service
- Customer service improving but still inconsistent
- Fiber availability is limited to select areas
- Some areas still have older infrastructure
Brand Pulse — Public Sentiment Analysis
AI-PoweredAI-analyzed from 11,400 consumer mentions across Reddit, X, BBB, and review sites
+0.22
out of +1.00Previously +0.15(+0.07)
11,400total mentions
1,500last 30 days
Category Breakdown
Speed
+0.4
Price
+0.3
Reliability
+0.1
Customer Service
-0.1
Installation
0.0
Billing
+0.2
What People Love
Post-bankruptcy turnaround3200
Competitive fiber pricing2800
Improving reliability2100
Top Complaints
Legacy DSL still terrible2400
Customer service inconsistency1800
Installation scheduling delays1200
Trending Issues
DSL-to-fiber transition timeline uncertaintymedium680
Support quality lagging behind network improvementsmedium520
Notable Quotes
“Frontier Fiber is a completely different company than old Frontier DSL. 2 gig for $75, rock solid. The turnaround is real.”
Reddit2026-02-20
“They're investing in fiber aggressively. My neighborhood went from 6 Mbps DSL to gigabit fiber in 18 months.”
Forum2025-12-10
“Fiber is great but the support team still acts like it's 2019 Frontier. Had to call 4 times to get a billing issue fixed.”
Trustpilot2026-01-15
Available Plans
| Plan | Download | Upload | Type | Data Cap | Price |
|---|---|---|---|---|---|
Fiber 500 Symmetrical speeds | 500 Mbps | 500 Mbps | Fiber | Unlimited | $40/mo |
Fiber 1 Gig Symmetrical gigabit speeds | 1 Gbps | 1 Gbps | Fiber | Unlimited | $60/mo |
Fiber 2 Gig 2 Gbps symmetrical speeds | 2 Gbps | 2 Gbps | Fiber | Unlimited | $100/mo |
Fiber 5 Gig 5 Gbps symmetrical speeds | 5 Gbps | 5 Gbps | Fiber | Unlimited | $155/mo |
Fiber 500
Fiber$40/mo
Download
500 Mbps
Upload
500 Mbps
Data Cap
Unlimited
Fiber 1 Gig
Fiber$60/mo
Download
1 Gbps
Upload
1 Gbps
Data Cap
Unlimited
Fiber 2 Gig
Fiber$100/mo
Download
2 Gbps
Upload
2 Gbps
Data Cap
Unlimited
Fiber 5 Gig
Fiber$155/mo
Download
5 Gbps
Upload
5 Gbps
Data Cap
Unlimited
Coverage Area
Fiber available in parts of 25 states including Connecticut, New York, California, Texas, Florida, Ohio, and Indiana. Rapidly expanding fiber to 10 million locations by 2025.
View on FCC Broadband MapCustomer Reviews
Pleasantly surprised
I was skeptical about Frontier given their reputation, but their fiber service has been excellent. The eero router works great, speeds are consistent, and the $40/month price for 500 Mbps is hard to beat. They've really turned things around.
Kelly N.·Sacramento, CA·Nov 20, 2024
Tested: 505 Mbps down / 490 Mbps up
Best deal for fiber in LA
500 Mbps symmetrical for $40/month with no caps, no contract, and a free eero router? Frontier Fiber is hands down the best value in LA. I was paying $80 for Spectrum cable with 10 Mbps upload. This is so much better.
Ashley R.·Los Angeles, CA·Oct 18, 2024
Tested: 510 Mbps down / 495 Mbps up
Huge improvement from old Frontier
I was dreading staying with Frontier after their bankruptcy, but their fiber service is legitimately good now. Getting 900+ Mbps symmetrical, eero router included, $60/month flat. It's a completely different company from what it used to be.
Chris W.·Tampa, FL·Sep 5, 2024
Tested: 920 Mbps down / 910 Mbps up